Our client is a full-service environmental engineering, construction, and design-build firm with a worldwide presence. They are one of the premier firms working in the water, wastewater, and environmental markets. The past ten years has produced remarkable growth for the industrial sector of their company. This division provides services to Texas based industrial facilities, typically serving the mid-stream oil & gas market, process manufacturers, and other waste producing facilities. As a business unit, this division has predictably increased revenues 15% per year for the last 9 years. The secret to such consistent growth is their focus on core principals of safety, quality, and client service. They provide superior design, construction, and consulting services, which save their clients time and money.
The individual we seek will be a business creator for the Industrial business unit focusing on water, wastewater, remediation, and regulatory compliance. He or she should have significant technical expertise in identifying problems and potential solutions with industrial customers. Ideally, this leader will have the ability to attract other talented individuals to the organization by force of personality, positive experiences others, or their reputation for exceptional work. This ability speaks volumes about any individual considered for this position. Talent is very important and our client continues to gain a strategic advantage by recruiting the best of the best for their organization. Individuals who are attracted to our clients mission, core values and focus on excellence.
The business development aspects of this role cannot be understated. It is imperative that this individual demonstrate through character or deed anability to scope projects, identify successful market segment strategies, and develop relationships with both existing and potential clients. This will include initial client meetings, detailed presentations and written proposals. The successful candidate will display a workable combination of technical knowledge, leadership skills and business development ability to and extraordinary value to our client’s industrial business.
Challenges:
The demand for new or modernized production facilities and the imperative for environmentally friendly designs, particularly in the oil & gas sector, have dramatically increased over the need for consulting, engineering and construction services. In the southwest part of the country this is compounded by a need for better solutions and limited water resources. These driving elements are compounded by the fact that large industrial clients are by their nature bottom-line driven and will decide on projects based upon the return to the profit margin. Given the increasing emphasis at the corporate level for risk management (example: The effects of Sarbanes Oxley) industrial companies are rethinking the relative importance of environmental projects with an eye towards corporate social responsibility and total value. It will be a critical challenge for the successful candidate to help determine the total value of these broader considerations and shape arguments that will help win work with these clients. Our client’s past success has created high expectations for success in these areas.
Opportunity:
The Client Services Manager has the opportunity to develop a new vision for the Industrial Group. Our client needs a leader who has untapped potential, someone who will drive business across the region and open new avenues for corporate growth. If this does not sound like a run of the mill sales guy, or “Just another seller-doer,” then that is correct. Our search is for a momentum changing individual who set new goals and proceed to exploit opportunities that our client has not even considered or at least not had the passion to exploit. For the right individual, this situation will be invigorating, exciting and life changing providing significant professional advancement, expanding responsibilities and financial rewards.
Job Scope:
- Provide leadership with business development, client management, and professional recruitment of key staff.
- Develop new clients by networking with industry contacts, meet with clients, and create proposals.
- Coordinate the execution of projects by scoping work, schedules, and budgets for projects.
- Oversee project staff when necessary.
- Perform technical work or act as lead engineer if required.
- Perform final review of projects and assure quality of all work created by the team.
Experience / Education Required:
- Bachelors degree.
- Professional engineering registration, preferably in Texas.
- Minimum of 10 years of relevant experience.
- Technical writing ability, including reports, letters, specifications, and proposals.
- Technical knowledge and performance in a leadership role.
- Experience with client development.
- Experience with project types common to industrial companies located in the Texas market.
- Experience in project management and project execution.
- Proficient with standard office software.
